In accordance with the Data Protection Act, this policy gives you information about how TravelOwl treats personal information received from our web site visitors.

What is personal information? Personal information is defined as information about you that is personally identifiable such as your title, name, address, email address and phone number. The only time we'll use your details for any other purpose than those listed above is to email you from time to time about our services. However we will only do so if you have given us permission to do so, having opted in on one of the data collection forms. We respect your privacy and will not rent, sell or share personal information about you with other people or non-affiliated companies.

Information collection and use We collect visitor information in the following sections of the TravelOwl web site: Register with TravelOwl - If you register with us we'll store your details so you can login.  We'll also send you emails if you've opted in to receive them. Submit a Review if you send us a review, photos or video which is used on the site, we'll also publish your name and general location in order to identify you as the author of the published material, unless you have opted to remain anonymous on the submission form. Merchandise Form if you order TravelOwl merchandise, we'll use your details to fulfil your order. Competition if you enter a competition on TravelOwl we'll use your details if you are the lucky winner. We'll also send you emails if you've opted in to receive them. See separate Competition Terms and Conditions. Contact Us - If you send us an enquiry via the email form we'll use your details to respond to your request/comments. Sales Enquiries - If you send us an enquiry via the email form we'll use your details to respond to your request/comments

	Please note: where ever we collect personal information, we display a padlock symbol to alert you to the fact that personal data is being requested and that it will be processed fairly and lawfully.

Accessing your data You have the right to request a copy of the personal information we hold about you. Please note that, in accordance with the Data Protection Act, a £10 admin fee is applicable. For further information, please contact us using the email form or email talktous@travelowl.co.uk.

Cookies The TravelOwl web site uses cookies to collect information about how the site is used by its visitors. Cookies provide non-personal statistical information about visits to pages on the site, which may include the duration of individual page views, paths taken by visitors through the site, and other general information. Cookies are also used to enable Members to stay logged in to the the Members' section of the site.  These cookies last for a period of one week. None of the information collected by the cookies is associated with you as an individual.

However, should you wish to delete or disable the cookies, you can do so by referring to the 'Help' option on the menu bar of your browser. This will tell you how to prevent your browser from accepting new cookies; notify you when you receive new cookies; and disable cookies altogether.

Changes to the privacy policy We may update this policy from time to time. Please check this page regularly for notification of any significant changes in the way we treat your personal information. Last Updated: 01/08/06 This web site is operated by: TravelOwl, Orbital Park, Ashford, Kent, TN24 0GA Tel: 01233 214 500 Email: talktous@travelowl.co.uk